“Most people don’t think of ‘South Boston, Virginia,’ when it comes to technology, but it’s there,” says Darryl Kent.
Kent is a native of South Boston, Va., population 7,500, in the southern part of the state. It’s just after noon, and he’s on his lunch break, talking on video chat about his responsibilities working for an outdoor furniture company based there. The shelves behind him are lined with PC towers awaiting maintenance; he’ll run diagnostics on them to get them back into service.
Amid the flashing lights, the whir of the machines and the fans cooling them, Kent will open his laptop to check the cameras and the doors of the facility. He’ll then call up a list of new hires and departures and get to work updating their access privileges in the company’s system.
“If it involves technology,” Kent says, “I have my hands on it.”
Manufacturing is a big industry in South Boston, where it’s a 50-mile drive to the nearest big city. But luxury outdoor furniture brands in remote areas need information technology (IT) expertise to function in today’s increasingly digital economy.
Kent says he had known his entire life that he wanted a career in IT. As a kid he threw himself into anything that involved technology, including robotics, audiovisual editing classes and extracurriculars. Later, he moved 160 miles east, across the state, to study computer science at Old Dominion University in Norfolk. Three years into the program, he had to return home to South Boston where he enrolled at the IT Academy at Southern Virginia Higher Education Center (SVHEC). In early 2021, he got a job as a help desk analyst for his current employer, which has offices around the world. And he continues to draw on his experience from the academy today. “I’ve had many a time where I’ve just been hit with a random problem,” says Kent. “And that hands-on knowledge from the academy is something that I can always look back to and immediately grasp onto.”
Read more ...